This policy explains how hexioinvest ("we") amasses, handles and secures personal information on our website and platform. We act as the data controller for this information.
Data we collect. Names, emails, nationalities and the like alongside KYC paperwork required by regulation. We also keep: execution and account history, technical logs and support messages. EU/UK legal grounds: performing the contract, legal duty, and legitimate interest.
Use of data. Running your account, clearing trades, meeting compliance, fighting fraud, platform security, plus optional product updates with easy opt-out.
Who sees data. Sharing is limited to operational providers (custody, payment, verification), authorities on valid demand, and anonymized metrics. We never sell personal data.
Retention and security. Retention lasts through account lifetime and legal windows (commonly five to seven years for transactions). Protection: AES-256 at rest plus TLS 1.3 in motion plus ISO 27001-audited access controls.
Rights. Access, fixes, export, deletion and objection rights can be exercised via [email protected]. We answer within statutory timelines.